How long does it take to receive my order?

It all begins with an idea. Maybe you’ve been waiting for that perfect piece to express your style. Because everything is custom made, we aim to ship orders within 1-3 weeks, but delivery times vary depending on your location. Rest assured, we’ll get your custom punk and leather items to you as quickly as possible!

Do you accept returns or exchanges?

It all begins with an idea. Maybe you want a different size or simply feel that the piece doesn’t fit into your collection the way you thought. We offer returns and exchanges within 30 days, as long as items are unworn and in their original condition. Simply reach out to us and we’ll guide you through the process.

Where do you ship to?

It all begins with an idea. Maybe you're across the globe, craving that one-of-a-kind piece of fashion. Blackheartsxoxo ships both domestically within the US and internationally. Wherever you are, we’re excited to bring our custom creations to you.

Are your items custom-made?

It all begins with an idea. At Blackheartsxoxo, we believe in crafting pieces that stand out. Our fashion is custom-sourced and created with a focus on high-quality materials, unique fabric combinations, and intricate details. Every item is designed to make a statement.