It all begins with trust. At Black Hearts, we understand that your privacy is important. Whether you’re shopping for your next favorite punk piece or browsing through our latest designs, we want you to feel confident knowing that your personal information is handled with care. We’re committed to keeping your data secure and using it only to enhance your shopping experience.

When you place an order with us, we collect personal details such as your name, email address, shipping address, and payment information. This allows us to process and fulfill your order, update you on shipping status, and occasionally share promotions or updates about new products (but only if you’ve opted in!). We don’t store sensitive financial information like credit card numbers, as all payments are processed securely through trusted third-party providers.

Your privacy matters to us. That’s why we will never sell or rent your information to third parties for marketing purposes. We may share your data with trusted service providers only when necessary to complete your order (such as shipping companies or payment processors). We ensure these partners are aligned with our privacy values and are committed to protecting your data.

We also use cookies to improve your shopping experience, whether it’s remembering your preferences or analyzing traffic on our site. These cookies don’t collect personal information but help us serve you better, making sure your experience is smooth and personalized.

As our business evolves, so will our privacy practices. If we make any changes to how we collect or use your data, you’ll be the first to know. You’ll always have control over the information you share with us, and you can contact us at any time to update your preferences or request that your data be deleted.

Feel free to reach out to us if you have any questions or concerns. Your privacy is important to us, and we’re here to make sure your Blackheartsxoxo experience is as smooth, secure, and enjoyable as possible.