Shipping
US Domestic Shipping
We offer fast and reliable domestic shipping within the United States. Orders are typically processed within 1-3 business days, and delivery times vary based on your location. You’ll receive a tracking number as soon as your order ships so you can keep an eye on it from start to finish.
International Shipping
We proudly ship internationally, bringing Blackhearts’ unique punk and leather fashion to customers around the globe. Delivery times may vary depending on your location, and international shipping charges are calculated at checkout. Please note that international customers are responsible for any customs fees, taxes, or import duties that may apply in your country.
Taxes on Global Orders
For international orders, please be aware that taxes, duties, and customs fees may be applied based on your local regulations. These fees are not included in the price of the items and are the responsibility of the customer. We recommend checking with your local customs office for more information about potential charges before placing your order.
RETURNS
Return Cost
At Blackhearts, we want you to be completely happy with your purchase. If you’re not fully satisfied, you can return items within 30 days of receiving your order. Please note that the return shipping cost is the responsibility of the customer, and the original shipping fees are non-refundable. We recommend using a trackable shipping service for returns to ensure it gets back to us safely.
30 Days to Return
We want to make your shopping experience as smooth as possible. You have 30 days from the date of receipt to return any unused and unworn items in their original condition for a full refund. If for any reason you're not in love with your purchase, we’re here to help.
Returns and Exchanges
We understand that sometimes things just don’t work out, and we want to make returns and exchanges easy for you. To begin a return or exchange, simply contact us at [Your Contact Email/Return Portal] with your order details. Items must be returned in their original condition—unworn, unwashed, and with all tags attached.